At SynergyHired, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we handle data for both our B2C users (individuals using the SynergyHired app) and B2B clients (companies integrating our API). We believe in transparency, and this document explains what data we collect, how we use it, and how we protect it.

For our B2C users, we collect personal information such as your name, email address, and other details you provide during registration. We also gather information related to your resume, job preferences, and career goals to tailor our AI-driven recommendations. Additionally, we collect data on how you interact with our app, including the features you use, the content you engage with, and the frequency of your visits. This data is used to send prompts, resumes, and content to AI tools to optimize your job search experience, including resume enhancements, interview preparations, and content generation. We analyze usage patterns to improve our app’s functionality, personalize your experience, and introduce new features. If you contact us for support, we may use your information to resolve your issues and improve our service.

We may share your data with trusted third-party service providers to facilitate our services, such as cloud storage providers and AI service vendors. These parties are contractually obligated to protect your data and use it only as necessary to provide services on our behalf. Additionally, we may disclose your data if required by law, regulation, or legal process.

For our B2B clients, we collect information related to the integration of our API into your recruitment systems, including technical details and usage metrics. We also gather data from the interactions between your system and our API, such as request logs and performance metrics. This data is used to provide and enhance the functionality of our API services, ensuring they integrate seamlessly with your existing systems. We analyze this data to optimize API performance and improve service reliability and efficiency. We may share integration-related data with our service providers who support API functionality and maintenance, and data may be disclosed to comply with legal requirements.

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. All data transmissions between our app, API, and servers are encrypted using modern cryptography (e.g., HTTPS). We also enforce strict access controls to ensure that only authorized personnel can access your data.

For B2C users, we retain your personal data as long as your account is active or as needed to provide you with our services. Upon request, we will delete your account and associated data, except where retention is required by law. For B2B clients, we retain API-related data for the duration of our service contract. Upon termination of the contract, data will be deleted unless retention is necessary for legal or compliance purposes.

You have the right to request access to the data we hold about you, request corrections to any inaccurate data, request deletion of your data (subject to legal or contractual obligations), and request a copy of your data in a structured, machine-readable format. To exercise any of these rights, please contact us at [Insert Contact Email].

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and app, with a clear indication of the effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [Insert Contact Email].

By using SynergyHired, you agree to the terms of this Privacy Policy. We encourage you to review it periodically to stay informed about how we protect your data.